CLIENT CARE COORDINATOR - SOCIAL WORKER
HOME INSTEAD – BEAVERTON OFFICE
 

ABOUT HOME INSTEAD
What if there were a job where you could learn, laugh, and love? At Home Instead, we support seniors to live happy, healthy lives in their own surroundings. Whether our clients live in their own homes, in retirement homes, or in assisted living, Home Instead’s mission is to enhance the lives of aging adults and their families.


BEAVERTON HOME INSTEAD COMPANY CULTURE – NOT JUST A JOB
-We work as an inter-disciplinary team to deliver personalized service to our clients and their families.
-We communicate with empathy, integrity, and respect. We operate from a platform of defined values and keep ourselves accountable to adhere to those values.
-We have a family friendly business philosophy that balances the personal well-being of employees with business objectives.
-We have cultivated a work atmosphere that encourages growth and learning and supports you to be your best, both professionally and personally.
-We are grateful to be an industry leader, not just in the Portland area, but throughout North America. The TV ads will warm your heart!

POSITION OVERVIEW
The client care coordinator serves as a primary contact for our senior clients and their family members at all stages of the service relationship. The client care coordinator reports directly to the client services manager and offers critical insights to improve our service delivery.

Some of the functions are as follows:
-Conducting pre-service assessments
-Developing and implementing service plans
-Managing safety and risk in clients’ homes
-Performing regular in-home quality assurance visits

You must be a licensed driver with current insurance as the job involves many home visits with our clients throughout Beaverton, Tigard, Tualatin, and Sherwood. On-the-job mileage is reimbursed.

EXPERIENCE, SKILLS, and TRAITS
-Social Work Background: The MSW credential is preferred and will result in a higher hourly wage. This position carries a client case load of up to 60 or 70 clients. Must be able to show empathy and care while working efficiently with many clients and situations each day. 
-Communication Skills: A strong ability with written and spoken language are keys to effectively coordinating with office staff, CAREGivers, clients, and client representatives.
-Persuasive Skills: Pre-service assessments are opportunities to engage families, determine their needs, and if appropriate, influence them toward the solutions we provide. A high percentage of your pre-service consultations should result in new client service.

SCHEDULE, COMPENSATION, AND BENEFITS:
-This full-time position of 40 hours per week (8am to 5pm, with 1-hour lunch).
-$18 to $23 per hour (or higher) based on experience, credentials, and fit. 
-Paid time off
-Paid holidays
-Major medical health insurance through Kaiser
-401k retirement plan with 4% company match
-Highly supported 90-day training period.
-Mobile data discounts with Verizon and Sprint
-Supplemental AFLAC and other benefits

NEXT STEPS:

1. Please click on "Apply Now" button below or go to: https://tigardor.in-home-care-jobs.com/x/apply/a23t5csreit4
2. Please enter your contact information, upload your resume, and submit a cover letter explaining why you feel you may be a good fit for the job.
3. We will contact you shortly for a phone or in-office interview, or you will receive other communication from us via email.

Thank you for your time and attention. We are excited to meet you!